NOVEL NEXT Chapter 86: To change or not to change
Chapter 86 To change or not to change
Chapter 87 To change or not to change
Jin Yao stopped the woman at the door: "Sister, please wait."
The other party’s face still showed anger, and the tone of his answer was certainly not very good: “What are you doing?”
“I want to buy the piece of cloth you are holding. Can you give me a price?” Jin Yao was not annoyed and asked the other party in a calm tone.
The other party was startled, not expecting that someone would ask for a piece of tattered cloth: "Girl, this piece of cloth is a little damaged here, let's forget it."
She has been deceived by others, so she cannot deceive others again.
“It’s okay, I’m useful.”
“Do you really want it?” The other party looked at Jin Yao, thinking to himself, what does this girl want a piece of rag? Maybe there's something wrong with my brain.
“Yes, please give me a price. I’ll take it if I can.”
"Well, I just paid five yuan to the supply and marketing cooperative. Just give me five yuan." The other party wanted it, but she didn't want it, so she sold it at the original price.
"Okay." Jin Yao took out five yuan and handed it to the eldest sister. The eldest sister took the money and gave her the fabric. She did not forget to tell the other party: "Girl, you have to remember, the attitude of this store is really bad. Can you come back in the future?" Don’t come to this store to buy anything, otherwise you’ll go home feeling angry if you don’t buy it right.”
From now on, even if she walks two more stops, she won’t come here to buy anything.
“Sister, you understand, thank you.” Jin Yao grinned.
"Oh, you girl, I want to thank you." The eldest sister waved her hands in embarrassment.
Jin Yao stood in front of the fabric cabinet again with the fabric in her arms. The salesperson looked at the fabric in Jin Yao's hand, her face changed, and her tone of course was bad: "What do you want to buy?"
Jin Yao put the material on the counter and said calmly: "It's like this. My sister said that I bought this material from you, but before I left the store, I found that the material was somewhat damaged and wanted to replace it. Pi, see if you can exchange it."
The salesperson sneered: "If she can't change it herself, let someone else do it. Well, if you can prove that this piece of material was damaged before, and you didn't buy it and damaged it yourself, I will replace it for you."
It's a little damaged. It's such a bit of damage that you can't make clothes anymore or what, it's such a big fuss.
“What if I could prove it.”
"I'll change it for you." The salesperson thought of something and said, "Of course, if you can't prove it, you have to buy another piece of material and tell me I'm sorry."
You can change the things you sell if you want. It’s a beautiful idea.
"Okay." Jin Yao nodded: "It's actually a bet. It needs someone to witness it. Is your floor manager here? Ask him to come over and help us witness it."
A woman came in from outside.
Hair is slightly curly, with a pair of small eyes, and he looks shrewd all over.
"Who is looking for me?" The woman walked to the counter and looked at Jin Yao: "Are you looking for me?"
"Sister." The salesperson's face lit up with joy when she saw the person coming: "Sister, you're here. You don't know, this person bought our fabric and it got torn somewhere, so he insisted on letting us return it. , I had no choice but to say that if she could prove that the cloth was torn while we were here, I would replace it for her.”
The woman’s surname is Qi, and people at the supply and marketing cooperative call her Sister Qi.
Sister Qi took a look at the materials on the counter. A piece of material as big as **** was obviously damaged: "Change it for her." The salesperson bit her lip, unwilling to give up. She had already made an agreement with others.
"You don't understand what I'm saying, do you? The other party is a customer. I believe that the customer will not make things out of nothing. If the customer wants to change it, the customer will change it." Sister Qi is impatient. When she saw the current situation, she knew not to have a dispute with the customer.
The salesperson glared at Jin Yao, unwilling to give Jin Yao the ingredients. She was lucky today.
"There is no need to change it." Jin Yao has always wanted to change the material: "What I want is just your attitude. Since you have a good attitude, it doesn't matter whether you change the material or not."
Speaking, he held the materials and was about to leave.
Hearing what she said, Sister Qi felt confused and said, "Stop."
There was a commotion here just now, and they said they wanted to change one. Now I was offered a change but said no, just to play with her.
Seeing Sister Qi getting angry, the salesperson twitched her lips and sneered, "Young man, if you want to cause trouble for Sister Qi, you don't have to look at who Sister Qi is."
Standing up the flames on the side: "Sister Qi, she is here to cause trouble on purpose, and maybe she even wants to make trouble."
"You just said you wanted to change, why did you say you wouldn't change again?" Sister Qi took a deep breath and relaxed her tone.
"I heard people say that your service attitude here is very poor. They would rather walk two more stops to buy things than come to you to buy them, so I wanted to come over and confirm it." Jin Yao's voice was clear and strong, and everyone listened. But it felt like a slap in my sister's ears.
"Sister Qi, don't listen to her nonsense, she's just here to make trouble." The other cabinet salespeople had just been watching a show and had nothing to do with it.
Now that I heard Jin Yao say that the people here have a bad attitude, they all stood up.
Sister Qi snorted coldly: "According to what you said, if everyone doesn't come to buy it, I have to beg everyone to buy it."
“Sister Qi, if you say that, just pretend that I haven’t been here today.” Jin Yao was about to go out.
Sister Qi watched her go out and smiled: "Come to my office and let's talk."
Jin Yao curled her lips, this was the result she wanted.
Under the murderous eyes of a group of salesmen, Jin Yao went to Sister Qi's office.
After chatting, I found out that Sister Qi was originally the director of this supply and marketing cooperative. With the spring breeze of reform and opening up, supply and marketing cooperatives across the country were undergoing restructuring. She took over the supply and marketing cooperative out of sheer ambition.
She missed the old relationship and used the same employees who used to work in the supply and marketing cooperative. Even the products did not change much.
It used to be that when the supply and marketing cooperative was a state, it still made a lot of profits. Since she took over, the supply and marketing cooperative's business has been deteriorating day by day. She has never been able to find the reason. Today, Jin Yao's appearance gave her a blow and really woke her up. .
"What you mean is that the products in your store can't keep up with the times outside, they are too outdated, and the service attitude of the store staff is not good, so the business is getting worse day by day." After chatting with Jin Yao for a while, Sister Qi grasped the key point .
Jin Yao smiled and nodded: "Nowadays, most department stores are privatized. In this case, in order to grab business, each store will not only work **** products, but also work **** services. Same thing. The products are very good in other places, but I don’t have a good attitude when I come to buy something from you, and I still get offended. What would you do if it were you?”
She told the story of how the elder sister came to change the fabric just now.
"In addition to buying this supply and marketing cooperative, I actually have another job. I don't come here often. When I come here occasionally, I see that they are very enthusiastic about the customers, and they don't think about it when they come and go. According to what you said, my store If you want a good business, the most important thing is to improve your attitude.”
“Sister Qi, I have a suggestion, do you want to listen?” Now everyone’s attitude towards supply and marketing cooperatives has been finalized, and it will definitely not have much effect in a short period of time.
(End of this chapter)